Refund policy

Made to Order
Each item is printed just for you. Because of this, we only accept returns for quality-related issues. Returns are not accepted for buyer’s remorse, wrong size, or color preference.

Return Window
Issues must be reported within 30 days of delivery.

Eligible Issues

- Misprints

- Damage on arrival

- Incorrect item received

Not Eligible

- Worn, washed, or used items

- Size or fit issues

- Color differences due to screen settings

- Personalized/custom items (e.g., names)

- Final sale items

How to Start a Claim
Email bebesurfstore@gmail.com with the following:

- Your order number

- A description of the issue

- Photos showing the problem and packing slip

⚠️ Do not return items without prior approval. Unauthorized returns will not be accepted.

Cancellations & Changes
Orders can usually be canceled or edited within 2 hours of purchase. Once production begins, changes cannot be guaranteed.

Refund Method
If approved, refunds are processed to your original payment method. Bank processing times may vary.

Additional Notes

- We are not responsible for delays in shipping caused by carriers, customs, or events beyond our control.

- Refunds will not be issued for shipping delays outside our control.